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89 articles
2 days, 18 hours ago When dinosaurs talk about the future
Recently, Gerry Harvey, co-founder and Chairman of one of Australia's largest retailers, simply said that online retailing doesnt make any money, wont work and he wont invest. “Online people do ...
The Bank Channel - 2:32 p.m. Saturday 29th November 2008
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2 weeks, 1 day ago See you next month
As I sit here watching the 2 angels in my life sleeping peacefully (that number was 1 yesterday. It's been a big day welcoming the little man into the world) ...
The Bank Channel - 7:14 p.m. Sunday 16th November 2008
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2 weeks, 4 days ago New FT.com
Have a look at the new, fresher, simpler www.FT.com . Much better.
The Bank Channel - 10:56 p.m. Thursday 13th November 2008
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Murdoch talks in the Boyer Lectures
Rupert Murdoch has presented some lectures ( podcasts available after they go to air) as part of the ABCs Boyer Lectures on the 'Golden Age of Freedom': "Rupert Murdoch beholds ...
The Bank Channel - 7:34 a.m. Thursday 13th November 2008
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2 weeks, 6 days ago AAMI continues to focus on the customer
From CallCentres.net : " AAMI 's customer service was acknowledged when the company was named Best Call Centre at the recent annual Australian Banking and Finance Magazine Insurance Awards . ...
The Bank Channel - 8:18 a.m. Wednesday 12th November 2008
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2 weeks, 6 days ago Bank crisis boosts social lending
From Reuters - Peer-to-peer lending gets new interest as banks keep a tight rein on credit. Thanks to the internet, peer to peer lending is gaining new traction. But risks ...
The Bank Channel - 3:50 p.m. Tuesday 11th November 2008
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3 weeks ago Innovation round up - October 08
With the proliferation of information accessible on the web, as well the power of new technology now able to make a difference to more than those who can easily afford ...
The Bank Channel - 9:47 a.m. Monday 10th November 2008
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3 weeks, 3 days ago Redefining the terms of competition through innovation
An excellent article from BAI Strategies : "SYNOPSIS - Business thinker William C. Taylor says that great companies are built on original ideas, emotional connections with their customers and leaders ...
The Bank Channel - 1:22 p.m. Friday 7th November 2008
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4 weeks ago Apologies for my absence - you can blame Apple
It's been a relatively long time between posts here at The Bank Channel due to 2 major factors: • The imminent arrival of another person in our current family of ...
The Bank Channel - 12:54 p.m. Monday 3rd November 2008
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1 month ago In 30 seconds I learnt everything I know about strategy
Strategy is simply about where are we now, where do we want to get to and how are we going to get there Dont come across as an idiot whilst ...
The Bank Channel - 6:47 a.m. Thursday 30th October 2008
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1 month ago Simple v Complex
Some recent analysis into Customer Experience and the various ‘Pain Points’ customers have using our channels has revealed something we all probably knew – simplicity always, ALWAYS, rules over complexity. ...
The Bank Channel - 10:53 a.m. Tuesday 28th October 2008
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1 month, 1 week ago NYTimes asks Jan - Can the cellphone end global poverty?
Jan Chipchase , from Nokia and speaking this week at Wireless Influencers Conference , is profiled in the NY Times : Can the Cellphone end global poverty? "What amazes Chipchase ...
The Bank Channel - 10:06 p.m. Tuesday 21st October 2008
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1 month, 1 week ago Mozo launches and offers independent community advice
Mozo has launched, offering comparison information and tools for a range of Australian banking products. Its interesting that amid recent social media storms, this site allows you to effectively endorse ...
The Bank Channel - 10:46 a.m. Monday 20th October 2008
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1 month, 1 week ago Interactive screens have reached new heights... and widths
Has your branch network got this in its future? This is from my favourite German agency, SV .
The Bank Channel - 7:44 p.m. Sunday 19th October 2008
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